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Account Management
Last updated: 12/6/2024
How do I reset my password?
Open a ticket in our Discord server and request a password reset, ensuring you have access to the email linked to your account.
Reset Process
1.Visit our discord server - which you should already be in
2.Open the 'support' channel
3.Click the 'Open Ticket' button
4.In the form, inform them of your issue
5.If you have a valid email address linked to your account, you will be asked to open an email
6.Once verified, you will be able to change your password
Important Information
Check your spam folder if you don't receive the email
Make sure to use a strong, unique password
Previous sessions will be logged out
Images
The support ticket form
Additional Notes
You absolutely need a valid email address to reset your password
The only way to reset your password is through a support ticket
Consider enabling 2FA after resetting your password
Please don't spam the chat in our Discord while waiting for a staff response
You should probably try using a password manager like Proton Pass (my personal choice)